Frequently Asked Questions
I made a mistake on my shipping address, how do I fix it?
Email email@example.com with the correct address, we will reply with a confirmation.
How do I make a return?
Returns are accepted within 14 days of receipt of merchandise on unopened music or unworn apparel. For all other return queries please email firstname.lastname@example.org
If I order a Pre-Order item and items that are available now, when will my order ship?
Your order will ship complete when the pre-order item is available. If you'd like to get some items now and also the pre-order item, you'll need to place separate orders.
Christmas Delivery Cut-Off Dates
|DOMESTIC MAIL CLASS/PRODUCT||DATE|
|First-Class Mail® Service||Dec. 18|
|Priority Mail® Service||Dec. 19|
|Priority Mail Express® Service1||Dec. 21|
|USPS Retail Ground™||Dec. 13|
|DESTINATION||GLOBAL EXPRESS GUARANTEED® SERVICE 2||PRIORITY MAIL EXPRESS INTERNATIONAL® SERVICE||PRIORITY MAIL INTERNATIONAL® SERVICE||FIRST-CLASS INTERNATIONAL® SERVICE|
|Africa||Dec. 18||Dec. 6||Dec. 1||Dec. 1|
|Asia / Pacific Rim||Dec. 18||Dec. 13||Dec. 6||Dec. 6|
|Australia / New Zealand||Dec. 18||Dec. 13||Dec. 6||Dec. 6|
|Canada||Dec. 20||Dec. 15||Dec. 8||Dec. 6|
|Caribbean||Dec. 20||Dec. 13||Dec. 8||Dec. 6|
|Central & South America||Dec. 19||Dec. 9||Dec. 1||Dec. 1|
|Mexico||Dec. 19||Dec. 13||Dec. 6||Dec. 6|
|Europe||Dec. 19||Dec. 13||Dec. 8||Dec. 6|
|Middle East||Dec. 17||Dec. 13||Dec. 8||Dec. 6|